Privacy Policy

Last updated: 14 May 2026  |  Effective date: 14 May 2026

This Privacy Policy describes how AlphaRespawn ("we", "us", or "our"), operated by AlphaRespawn Pty Ltd (ABN 47 123 456 789), collects, uses, discloses, and manages personal information through the website alpharespawn.info (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

AlphaRespawn Pty Ltd is an Australian company registered in New South Wales. Our registered office is at Level 4, 80 George Street, The Rocks, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected] or by calling +61 2 9000 1234.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, and postal address when you submit a contact form, subscribe to our newsletter, or register for a tournament.
• Account information: gamertag, username, and state/territory when registering for tournaments.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Cookie data: information stored in cookies and similar tracking technologies as described in our Cookie Policy.
• Communications: the content of messages you send us via the contact form or email.

We only collect personal information that is reasonably necessary for our functions and activities.

3. How We Collect Information

We collect personal information directly from you when you:

• Submit a contact or enquiry form on the Website;
• Subscribe to our newsletter;
• Register for a gaming tournament;
• Browse the Website (via cookies and server logs).

We may also collect information from third-party analytics providers (such as Google Analytics) that process data on our behalf.

4. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide customer support;
• Send you our newsletter and gaming content updates (where you have subscribed);
• Process and manage tournament registrations;
• Improve the Website's content, functionality, and user experience;
• Analyse website traffic and usage patterns;
• Comply with our legal obligations under Australian law;
• Prevent fraud and ensure the security of the Website.

5. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance);
• Contractual necessity: where processing is required to fulfil a service you have requested (e.g., tournament registration);
• Legitimate interests: where processing is necessary for our legitimate business interests, such as improving the Website and preventing fraud;
• Legal obligation: where we are required to process data to comply with Australian law.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information to:

• Service providers: third-party vendors who assist us in operating the Website, such as email delivery services and analytics providers, under strict data processing agreements;
• Law enforcement: where required by law, court order, or government authority;
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Where we disclose personal information to overseas recipients (for example, cloud service providers located outside Australia), we take reasonable steps to ensure those recipients comply with the Australian Privacy Principles.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Tournament registration data is retained for up to 2 years after the event. Contact form submissions are retained for up to 12 months.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Withdraw consent for processing (where consent is the basis);
• Unsubscribe from marketing communications at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond within 30 days.

10. Cookies

We use cookies and similar tracking technologies on the Website. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

11. Children's Privacy

The Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

• Privacy Officer, AlphaRespawn Pty Ltd
• Level 4, 80 George Street, The Rocks, Sydney NSW 2000, Australia
• Email: [email protected]
• Phone: +61 2 9000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).